
FAQ

there's no such thing as a silly question!
Monique's Apothecary
217B Maroondah Hwy, Healesville, Victoria 3777
open Wednesday - Sunday
10am'ish till 4pm'ish
E-MAIL
contact@moniquesapothecary.com
PHONE
m: 61-401-843-579
FAQ
1
How do I
place an order?
2
Shipping
3
Secure ordering
& payment options
4
Returns
& Refunds
Explore the Artisan Store pages and select your favorite items to purchase.
Shipping is within 3 days of you placing your order. Your location will then determine the time it takes to receive your parcel. If you require express post, email or phone me.
Each order is lovingly gift wrapped! If you have any requests for separate wrapping of items please let me know at the time you place your order.
Payment is via PayPal for your financial security. If you don't have a PayPal account you can quickly and easily set one up onine.
Otherwise email or phone me to arrange alternative payment.
Please choose your items for purchase carefully!
Due to hygeine regulations there will be no exchanges on any store items.
Returns & Refunds will only be issued if product is faulty.